Quality and success

Customer satisfaction is at the heart of Labatut Transports' concerns.
For this reason, each customer partnership is carried out within the framework of a strict and personalized quality commitment, service levels are predefined with each of them.

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Road transport prices

To guarantee the quality of its services, the company is therefore contractually committed to these service levels, including:

  • Punctuality rate,
  • Empty mileage rate,
  • Transportation Cost / Transported Value,
  • Breakdown of working time / driving time / waiting time,
  • Average number of loading and unloading points per trip,
  • On-time delivery rate
"We aim to build long-term relationships with our customers based on trust and transparency.
For us, satisfying them and meeting their requirements means building their loyalty and ensuring long-term collaboration."